FLIX Privacy Policies | RICHARD <span style="color:red;">NICHOLLS</span>

Privacy & Confidentiality

In order for you to have the best success it is important that you know just how private our work together would be.
Should you need to rearrange an appointment you need to do this yourself, this should not be done on your behalf by anyone else.

In your initial consultation we will talk about the best form of communication between sessions, which may even mean no communication at all, not even text message appointment reminders.
Me being your therapist is nobody’s business but yours. Nobody has to know that you are seeing me, not even your spouse or partner.

It may seem petty, but me acknowledging that you are my client to anyone else would not be right. There are occasional exceptions to this and we would discuss whether it would be appropriate in your initial consultation.

Outside of the consulting room there may be occasions where we would see each other within the community.
Feel free to ignore me.
If you acknowledge me first I will acknowledge you out of courtesy, maybe simply with a nod of the head. But I will never make any attempt to initiate any communication or even acknowledge that I know you unless you confirm that it is ok to do so first.

This privacy also extends to online social media.
Feel free to follow my business pages on Facebook, Twitter etc and share my articles if you like, but I cannot accept friend or contact requests from current or even former clients on any social networking site.
Creating a circumstance where a third party would become aware that you were a client of mine, without you explicitly telling them yourself, needs to be avoided.
Becoming ‘friends’ in any sense blurs the boundaries of our therapeutic relationship and goes against the code of ethics of my membership bodies.

Data Protection

Data protection and record keeping

It is useful for therapists to be able to keep certain records about their clients. The following explains my policy on data protection.

Session notes

When made, session notes may record background information, techniques taught, and any key issues worked on in the session. These will vary in length and detail. Points of concern are also noted.
It is not essential for therapists to have to make session notes, and in most cases no paperwork will be kept about you.

Access to any notes

Under the Data Protection Act, you have a right of access to all notes kept that relate to you.
If those notes contain references to other individuals these may not be available to the you, as protection is also granted to third parties. It may be important for me to explain to you what my notes contain as some notes are recorded in a coded form for record management purposes. If a file includes a letter or additional information from the person responsible for some other clinical care, usually GP or Psychiatrist, consent from the relevant practitioner must be obtained before the correspondence can be disclosed.


Any notes are kept securely and confidentially and for no longer than is necessary. After 3 years, if a client does not recommence therapy, any paperwork relating to that client is destroyed by shredding and then destroyed either through recycling, burning or eating.
That was a joke, I'm just checking you're paying attention.


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